eBanqo: Revolutionizing Customer Engagement
eBanqo is an all-in-one omnichannel customer engagement platform that offers a wide range of features to businesses of all sizes. It uses cookies to personalize site content and analyze traffic for a better user experience. Core Features:
- CHAT BOTS: Automate answers to inquiries and FAQs with an AI-chatbot, reducing the support team's workload.
- LIVE CHAT: Extend live chat services beyond the website to several messaging apps for real-time customer interaction.
- SELF-SERVICE: Empower customers to self-serve, purchase goods or services, and resolve issues on their own.
- BROADCAST MESSAGES: Send announcements, updates, and offers to multiple messaging apps with powerful targeting features. Additional Features:
- Easy Set up: Set up the chatbot and connect messaging channels quickly and easily.
- Knowledge Base: Add an unlimited number of questions and answers to automate simple and repetitive inquiries.
- Integrations: Connect to existing backend systems like CRM, help desks, email, and other business tools.
- Unlimited Agent seats: Enjoy an unlimited number of support agents regardless of the payment plan.
- Mobile App: Manage customer interactions anywhere, anytime.
- Reports: Track important metrics for better business decisions.
- Widget customization: Make the chat widget blend in with the brand.
- File sharing: Send and receive various file types.
- Natural Language Processing (NLP): Understand and act on customers' requests regardless of phrasing. With eBanqo, businesses can streamline their workflow, improve customer satisfaction, and grow their customer base.
