Feedyou: Revolutionizing Conversational & Generative AI
Feedyou is making waves in the world of Conversational and Generative AI. It offers a comprehensive suite of AI-powered tools that are designed to address various business needs.
Overview
Feedyou presents itself as a long-term partner for companies seeking to reduce costs while simultaneously enhancing the experience of both their customers and employees. With 8 years in the business, having delivered over 300 solutions and earned the trust of more than 100 customers, it has a solid track record.
Core Features
- AI Chatbot: This enables seamless communication with customers and employees across multiple touchpoints such as websites, mobile apps, and instant messaging channels. It ensures that interactions are smooth and efficient.
- AI Voicebot: By implementing smart routing and sentiment analysis, it cuts call costs significantly, from tens of euros to just a few cents. It also manages inbound and outbound calls effectively.
- AI Emailbot: For those drowning in emails, the AI Emailbot comes to the rescue. It classifies emails, forwards them automatically, and even crafts responses, making email management a breeze.
- AI Knowledge Base: It serves as a support helpdesk for customers, live agents, and employees, connecting different data sources, systems, and channels, providing simplicity and effectiveness all in one place.
Basic Usage
Companies can leverage these features to automate various processes. For instance, voicebot Tom can handle up to 25% of all call center requests after just 6 months. Chatbot Anna arranges 50 test drives monthly and acquires leads, while SKODA AUTO has automated 95% of new employee onboardings using Feedyou's capabilities.
In comparison to other existing AI solutions, Feedyou stands out with its flexibility, rapid solution design, and excellent support. As seen from the case study of Michal Velicka from Toyota Czech Republic, the virtual assistant Anna guided customers through their website and supported the internal call center team, with additional benefits like flexibility and great support from the Feedyou team.
Overall, Feedyou is a powerful AI platform that offers real value to companies looking to improve their customer and employee experience while optimizing costs.
