Frame AI: Unlocking the Power of Unstructured Data
In today's data-driven world, businesses are constantly seeking ways to make sense of the vast amounts of information they collect. Frame AI emerges as a powerful solution in this landscape, offering unique capabilities to transform unstructured data into actionable insights.
Overview
Frame AI focuses on converting unstructured data such as calls, emails, and chat transcripts into proactive intelligence. This is no small feat considering that such unstructured data makes up about 80% of what enterprises capture. By doing so, it uncovers critical insights about consumer wants and behaviors related to a brand, which in turn can foster alignment, efficiency, growth, and a competitive advantage within the organization.
Core Features
One of the standout features of Frame AI is its ability to detect traits, track trends, and trigger workflows with streaming AI. It continuously queries customer data for what matters to a business, allowing for real-time insights and actions. For example, it can identify Moments that Matter (MtM) in customer interactions using NLP, machine learning, and generative AI. This enables businesses to act promptly on customer risks and opportunities, enhancing decision-making processes.
Another key aspect is its capacity to enrich data with meaning. Frame AI leverages AI to gain insights, predict outcomes, enrich profiles, and automate actions. This not only boosts efficiency but also minimizes disruption to existing operations. Additionally, it can integrate AI into existing systems, avoiding the need to rebuild models and accelerating the time to achieve a return on investment (ROI).
Basic Usage
Getting started with Frame AI is relatively straightforward. Teams can collaborate with AI experts provided by Frame AI to optimize solutions and achieve their business goals efficiently. The platform equips every team with proactive tools that work across all systems, not just those locked in vendor ecosystems. This means that workflows can be triggered wherever teams are already working, injecting proactive, Generative AI into existing investments.
Compared to some existing AI solutions, Frame AI stands out for its focus on unstructured data. While other tools might primarily deal with structured data or have limited capabilities in handling the unstructured variety, Frame AI has made it its core mission to unlock the value hidden within calls, emails, and other unstructured sources. This gives it an edge in providing a more comprehensive understanding of customer behavior and enabling more informed business decisions.
In conclusion, Frame AI offers a robust set of features and capabilities that can significantly benefit businesses looking to harness the power of unstructured data for growth and efficiency.
