Hamming AI: Revolutionizing AI Voice Agent Testing and Analytics
Hamming AI is a game-changer in the field of AI voice agent development. It has raised $3.8M in Seed funding and is dedicated to making AI voice agents more reliable.
The platform offers a range of features that are essential for ensuring the quality and performance of AI voice agents. One of the key features is the Automated AI voice agent testing. Teams currently spend hours testing their voice agents by hand, but Hamming AI allows for the creation of thousands of concurrent phone calls to the voice agents, finding bugs in a matter of minutes. This makes the testing process 1000x more efficient.
Another important aspect is the Prompt Management. For B2B teams, managing different prompts for each customer can be a challenge. Hamming AI provides a solution by allowing for the storage, management, versioning, and synchronization of prompts with voice infra providers.
The Prompt Optimizer & Playground is also a valuable feature. It helps save 80% of manual prompt engineering effort by automatically generating optimized prompts for the LLM and allowing for testing of LLM outputs on a dataset of inputs.
Production Call Analytics is another area where Hamming AI excels. It goes beyond passive monitoring and actively tracks and scores how users are using the AI app in production, flagging cases that need attention and easily converting calls and traces into test cases.
Hamming AI is trusted by various AI-forward enterprises. For example, Shelden Shi from Lilac Labs praises Hamming's ability to simulate thousands of customer calls and find gaps in the system quickly. Similarly, Kelvin Pho from Mia highlights how Hamming has eliminated the anxiety associated with updates by ensuring automatic testing across all scenarios.
The platform also offers specialized solutions for various industries. For instance, in the AI Drive-through, it stress-tests the agent across scenarios including dietary restrictions and background noise. In AI Customer Support, it validates the agent's ability to handle common customer issues and maintain compliance standards.
Hamming AI's voice agents are trained to mimic human conversations, including accents, background noise, and pauses. They can call agents in multiple languages, providing a comprehensive testing solution.
In conclusion, Hamming AI is a powerful tool that simplifies the process of building reliable AI voice agents and supports cross-team collaboration, making it an essential choice for companies in the AI voice agent space.
