Higher Logic: Empowering Online Communities
Higher Logic is a powerful online community software that has been making waves in the industry since 2007. It serves as a platform that brings together organizations and people, facilitating real conversations and meaningful connections.
Overview
The essence of Higher Logic lies in its ability to connect people, knowledge, and ideas. It meets customers, members, and employees at every stage of their journey, enabling impactful interactions during key moments. For associations like the Society of Health and Physical Educators (SHAPE) America, it has proven to be a game-changer. SHAPE America rejuvenated its online community using Higher Logic Thrive, connecting over 200,000 health and PE professionals. The flexibility of the platform enhanced member engagement efforts, with community emails achieving a 40% open rate, strengthening those connections.
Core Features
One of the standout features is the ability to create an inviting destination. It allows organizations to build a trusted place where everyone can grow together. With built-in AI, it simplifies the process, especially for associations that can get started fast using templates. For B2B/B2C, it offers a real-time download of member needs, spurring engagement, knowledge sharing, and membership renewals.
Basic Usage
Using Higher Logic is straightforward. Organizations select their type (like associations or B2B/B2C) and then start leveraging the features according to their specific requirements. Whether it's connecting with the community, tapping into community knowledge, or building customer relationships, the software provides the necessary tools. It's like having a one-stop-shop where all the community-building and engagement needs are met, as Joey Martelli from SHAPE America attested.
In comparison to other existing community software solutions, Higher Logic stands out with its comprehensive set of features and its focus on driving real impact. It's not just about creating a space but about making sure that space is vibrant and productive, enabling growth and connection for all involved.