Levity: Revolutionizing Freight Email Operations with AI
In the fast-paced world of logistics, handling email operations efficiently can be a game-changer. Levity is an AI-driven tool that is making waves in this domain.
Overview
Levity aims to simplify and streamline the often complex task of dealing with emails related to freight operations. It connects to your inboxes, extracts crucial information from emails, and then automates the subsequent actions. This means that instead of spending hours on manual data entry and repetitive tasks, your teams can redirect their efforts towards building stronger customer relationships.
For example, compared to traditional methods where entering orders manually from emails was a time-consuming chore, Levity integrates seamlessly with your Transportation Management System (TMS). It takes the burden off your shoulders by getting new orders directly from your email to your TMS, saving you valuable time and reducing the chances of errors.
Core Features
One of the standout features of Levity is its AI-powered automation. It supercharges your inbox by automating email operations, which in turn helps lower your cost per load. It can auto-identify spot quote requests in freight quoting, extract load details to determine rates, and reply instantly, making the process 10X faster.
Another great aspect is the enhanced visibility it provides. Email inboxes no longer have to be black boxes. As you automate workflows with Levity, you gain full visibility into what's happening in your inboxes. You can track and trace various activities, collect important documents, and have a clear view of order entries. This ensures that nothing slips through the cracks and you can make more informed decisions.
Basic Usage
Getting started with Levity is relatively straightforward. Once integrated with your systems, it begins to work its magic. For instance, in understanding request types, it can provide a breakdown of email counts by request type, giving you insights into how many of each type of request you receive. You can also gauge customer sentiment, analyze the quoting funnel to see how many deals you actually close out of all the emails received, and keep track of the win/lost ratio for quotes.
In conclusion, Levity is a powerful tool that is helping logistics companies optimize their email operations, save time, and ultimately book more freight with the same headcount, all thanks to its intelligent AI capabilities.
