Parabolic: Enhancing Customer Support with AI

Parabolic

Parabolic is an AI customer support assistant that improves response accuracy, integrates with existing software, and offers various useful features.
Parabolic: Enhancing Customer Support with AI

Parabolic: Revolutionizing Customer Support

Parabolic is an advanced AI assistant designed specifically for customer support. It offers a range of powerful features that can significantly enhance the customer service experience.

The core strength of Parabolic lies in its ability to learn from your support data. This means it can provide more accurate and relevant responses, reducing the likelihood of answering the same question twice. It also auto-indexes any response you've ever messaged to a customer, enabling it to detect a user's true intent, independent of specific keywords.

One of the standout features of Parabolic is its embedded functionality. It can be seamlessly integrated within your existing ticketing software, such as Intercom, Zendesk, and Helpscout, making it a convenient addition to your support workflow.

Another notable feature is the Human-in-the-loop option. Your agents can verify responses before sending, ensuring the highest quality of service. Parabolic also continuously trains itself to improve after every rejected draft, constantly evolving to better meet your customers' needs.

Parabolic is not only capable of answering common questions but also those that are rarely asked. It only needs one match in a past conversation or knowledge base to suggest a response, ensuring comprehensive coverage of all customer inquiries.

The assistant also navigates multiple back-and-forths as the conversation progresses, providing a more natural and engaging interaction. Additionally, it has an Upsell mode that unlocks support as a sales channel, appending relevant upsells or cross-sells based on the customer's pain points.

Finally, Parabolic automatically tags and triages incoming questions to the appropriate category, such as payments or memberships, streamlining the support process.

In conclusion, Parabolic is a game-changer in the field of customer support, offering a comprehensive and efficient solution to meet the diverse needs of businesses and their customers.

Featured AI Tools

Censornet

Censornet

Censornet is an AI-powered cybersecurity solution that protects users from cyber threats.

Brilo AI

Brilo AI

Brilo AI offers human-like phone calls for customer support, helping businesses boost satisfaction and cut costs.

Canny

Canny

Canny is an AI-powered customer feedback management tool that helps improve products

QuickCare

QuickCare

QuickCare is an AI-powered customer service tool that saves time and boosts business growth.

Mevo

Mevo

Mevo is an AI-powered chatbot builder that helps users automate customer support effortlessly.

Ambit GPT

Ambit GPT

Ambit GPT is an AI-powered chatbot that elevates customer service to satisfaction.

ClipyBoard

ClipyBoard

ClipyBoard is an AI-powered tool that customizes boards to boost productivity and customer service.

RatingE

RatingE

RatingE is an AI-powered review management tool that simplifies customer feedback and boosts business.

Glov

Glov

Glov is an AI-powered e-commerce assistant that boosts conversions and customer engagement

Banter AI for Business

Banter AI for Business

Banter AI for Business automates phone calls with accurate, conversational answers.

Chatling

Chatling

Chatling is an AI-powered chatbot builder that simplifies customer support and more

Marketrix

Marketrix

Marketrix is an AI-powered in-app support that enhances user experience and cuts costs.

UIB

UIB

UIB is an AI-powered communication platform that simplifies human-to-machine interactions.

Ocelot

Ocelot

Ocelot is an AI-driven platform that enhances student lifecycle engagement in higher ed.

LiveChatAI

LiveChatAI

LiveChatAI is an AI-powered chatbot for customer support, resolving queries quickly and saving time.

HireLakeAI

HireLakeAI

HireLakeAI is an AI-powered recruitment platform that streamlines the hiring process.

TalkStack AI

TalkStack AI

TalkStack AI is an advanced solution that boosts sales and ops with multilingual capabilities and enterprise-grade security.

Eddy AI

Eddy AI

Eddy AI is an AI-powered assistant that boosts sales and provides 24/7 customer support.

BotPenguin

BotPenguin

BotPenguin is an AI-powered chatbot maker that helps users engage visitors, solve queries, and boost revenue.

ReplyGuy

ReplyGuy

ReplyGuy is an AI that finds ideal conversations to mention your product and drafts replies, saving you time.