Zigpoll - The Ultimate Survey & Feedback Platform
Zigpoll is a powerful tool that enables businesses to capture insights directly from their customers at key moments. It offers a wide range of features and benefits that can optimize various aspects of a business.
Overview
Zigpoll is trusted by over 14,000 companies. It allows businesses to deliver on-site, post-purchase, pre-purchase, post-fulfillment, and abandoned checkout surveys. This comprehensive approach helps optimize the customer journey from start to finish.
Core Features
- Contextual Surveys: Zigpoll makes it easy to ask the right questions at the right moments. It uses multiple question formats to engage customers and gather quality feedback with an unmatched response rate.
- Advanced Analytics: The intuitive dashboard makes it simple to distill survey data into action items. Multiple charts and reporting dashboards help quickly process zero-party response data and NPS scores.
- Language Support: Translate surveys into any language effortlessly with the auto-translate feature, ensuring that customers can respond in their preferred language.
- AI Assistant: A LLM trained on response data provides automatic analysis and actionable insights, helping businesses stay ahead of the curve.
Basic Usage
Businesses can use Zigpoll to optimize their website by discovering and resolving issues before they become major problems. It can also be used to launch new products by collecting new use cases and requests directly from customers. Additionally, Zigpoll helps build useful segments by collecting demographic and lifestyle data to optimize ad creatives.
In conclusion, Zigpoll is a comprehensive survey and feedback platform that offers businesses the tools they need to improve customer satisfaction, optimize their operations, and drive growth.
