PetsApp: Revolutionizing Veterinary Practice Management
PetsApp is a comprehensive veterinary platform that offers a plethora of features to streamline operations and improve client satisfaction. It serves as a one-stop solution for veterinary professionals, providing tools such as text and SMS chat, appointment booking, reminders, digital payments, video calls, and AI-assisted communication.
The platform's core features are designed to save time and enhance the efficiency of veterinary practices. With the ability to sync PIMS data and message clients via SMS from day one, PetsApp ensures that the team can quickly get up to speed. Its intuitive interface is similar to popular messaging apps, making it easy to use. Additionally, the option for team training is available for those who may need it.
One of the significant benefits of PetsApp is its impact on client onboarding and missed calls. By week 4, 30-40% of clients are onboarded, and missed calls are reduced by 85%. This allows the team to handle messages instead of phone calls, freeing up the phone for emergencies and giving the team more time for breaks.
The Wellness and Loyalty Plans offered by PetsApp have also shown great results. Subscriptions to these plans have been boosted by 35%, as clients appreciate the added value of reminders and the ability to book appointments online.
PetsApp also stands out for its communication capabilities. It enables campaigns to reach all pets or specific audiences with newsletters, promos, or seasonal info in just a few minutes. Reminders can be sent as push notifications, emails, and via SMS to keep clients compliant with medication and aware of appointments. Unlimited 2-way SMS and app messages allow clients to contact the practice in the way that suits them best.
The integration with the PMS is another key feature of PetsApp. Pet and client information, reminders, and appointments all automatically sync, ensuring seamless communication and efficient practice management.
In addition to these features, PetsApp offers digital payments that are fast and secure, with a low transaction fee. Appointment requests and bookings can be managed in the dashboard, and bookings sync with the PMS.
Overall, PetsApp is a game-changer in the veterinary industry, providing all the tools needed to save time, grow the business, and delight customers.
